While excellent customer service and operational efficiencies are essential, they aren’t the only factors that influence a pharmacy’s business performance. One area that is often overlooked is the physical appearance of the retail space -the layout and the way products are displayed. From cluttered window displays to product categories that are difficult to navigate, the [...]

The PMR system is the cornerstone of any pharmacy. Controlling the ability to dispense items safely and in compliance with NHS procedures and to log reimbursement claims, a major outage can have significant implications both on customer satisfaction and business performance. Not only does this sort of outage result in an immediate inability to dispense, [...]