Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…

 

MHRA company-led drug alert

CLDA number: CLDA (17)A/03

Date issued: 30th June 2017

The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a company-led drug recall for certain batches of parallel imported One-Alpha (alfacalcidol) 2 micrograms/ml oral drops x 10ml (Star Pharmaceuticals Ltd repackaged by Servipharm Ltd).

Batch numbers: A33881 (expires October 2019) and A37295 (expires December 2019).

If affected products are found in stock, please refer to the form and instructions provided to you by DRUGSRUS directly.

To view the alert, please visit the MHRA website.

 

Hints & Tips

Negative stock levels: Create a report to show minus stock levels; run monthly to help identify potential stocking issues and assist stock control by being able to rectify negative stock in one report.

Expensive items: Change expensive items and large pots to ‘when used’ reorder method to prevent unwanted replenishment deliveries and overstocking of such items.

Generics: There is an option within Analyst that will omit generics when searching for medication.

 

Service Desk Statistics

At PSL we pride ourselves on our customer service and being there when you need us.

Our Service Desk aim is to answer 85% of calls within 10 seconds and respond to 97% of all calls within 3 minutes. Overall, our average response time for June was 32 seconds.