We are pleased to say that we had a great couple of days supporting our automation partners Willach Pharmacy Solutions and BD Rowa Technologies at this year’s Pharmacy Show at Birmingham NEC. The annual event is the largest national conference and exhibition for the community pharmacy sector; over 8500 delegates are thought to have [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   Service Desk statistics At PSL we pride ourselves on our customer service and being there when you need us. Our Service Desk aim is to answer 85% of calls within 10 seconds and respond to 97% [...]

Earlier this week, customers from across the Grampian region joined us at the Alexander Graham Bell Centre in Elgin for a free training and networking day. Arranged to coincide with the NHS Grampian Holiday, the event provided an opportunity for Analyst users, -including counter assistants, dispensary staff and pharmacists- to improve their knowledge and confidence [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   New business continuity feature added to EPS Prescription Tracker NHS Digital have added a new business continuity feature to the online EPS Prescription Tracker tool. This new mode allows you to view outstanding prescription medicines information; [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   3G Resilience Do you ever wonder what would happen if your N3 connection fails? Concerned that your pharmacy wouldn’t be able to download prescriptions or send orders with the ease that broadband provides? In the event [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   Introducing Analyst 3.57 The latest version of Analyst is now due for release with the rollout commencing this month. The new version contains a number of key features, including: For England EPS users, Claim Amend now [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   MHRA medical device alert – NovoPen Echo and NovoPen 5 insulin pens (Novo Nordisk) MDA number: MDA/2017/024 Date issued: 24th August 2017 The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a medical device alert [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   Head Office 2.60 Analyst Head Office 2.60 is soon to be released and your system will automatically update over the coming days / weeks. This latest version adds the ability to hide inactive branches, plus a [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   We are now recruiting for our Service Desk Are you looking for a career in customer services or maybe know someone who would relish the opportunity to work and progress in a forward-thinking IT company? We [...]

Here is the latest Analyst User Newsletter, featuring the best tips and updates for users of our platform…   EPS enhancements survey NHS Digital has launched a survey to gather the views of community pharmacy teams about which enhancements to the Electronic Prescription Service (EPS) you would like to see prioritised. This survey was prepared [...]